Delivery
For all orders before 12H (excluding Saturdays, Sundays and public holidays), your package will be dispatched the same day. Whichever shipment choice you make, we will provide you with a link to track your package online as soon as possible.
Shipping costs include packaging, handling and postage. They may include a fixed part and a variable part depending on the price of your order. We advise you to group your purchases If you don't, you'll have to pay shipping costs for each order. We take great care in packing your items. However, we cannot be held responsible for damage caused by the carrier.
Delivery in Europe
Orders are shipped via Portuguese Post (CTT) or Fedex International depending on the delivery method chosen. Each parcel has a tracking number. For destinations in Portugal, orders worth less than 15 euros are shipped via simple tracking. Orders worth 15 euros or more are shipped with tracking. The tracking number is sent to the e-mail address given by the Customer before the Order is delivered. For deliveries outside Portugal, delivery charges are added to the price of the Products in accordance with the table below:
Free delivery to mainland Portugal and Europe for orders over €20.00
Economical delivery:
| Geographical area | 0.0 to 50gr | from 51gr to 100gr | from 101gr to 500gr | Delivery times |
|---|---|---|---|---|
| Economical delivery: continental Portugal | 3,00€ | 4,00€ | 5,00€ | 24h |
| Geographical area | 0.0 to 250gr | from 260gr to 500gr | from 500g to 1kg | from 1kg to 2kg | from 2kg to 3kg | Delivery times |
|---|---|---|---|---|---|---|
| France, Monaco, Belgium, Switzerland, Luxembourg, Germany, Italy, Spain | 5,00€ | 7,00€ | 10,00€ | 14,00€ | 25,00€ | 3 to 5 days |
| Geographical area | 0.00 to 500gr | Delivery times |
|---|---|---|
| Ireland, United Kingdom | 7,40€ | 3 to 5 days |
TNT Express delivery
| Geographical area | 0.0 to 500gr | from 500gr to 1kg | from 1kg to 1.5kg | from 1.5kg to 2kg | from 2kg to 2.5kg | from 2.5kg to 3kg | Delivery times |
|---|---|---|---|---|---|---|---|
| France, Monaco, Belgium, Switzerland, Luxembourg, Germany, Italy, Spain | 25,00€ | 30,00€ | 35,00€ | 40,00€ | 45,00€ | 50,00€ | 24h open |
| Geographical area | 0.00 to 500gr | from 500gr to 1kg | from 1kg to 1.5kg | Delivery times |
|---|---|---|---|---|
| Ireland, United Kingdom | 25,00€ | 32,00€ | 37,00€ | 24h open |
International delivery
Orders are shipped by Fedex International and CTT.PT and each package has a tracking number. The tracking number is sent to the e-mail address provided by the Customer prior to delivery of the Order. For deliveries outside Portuguese territory, delivery charges are invoiced in addition to the price of the Products in accordance with the table below:
| Geographical area | Less than 35 euros | Greater than or equal to 35 euros | Greater than or equal to 50 euros | Delivery times |
|---|---|---|---|---|
| USA TNT Express | 35,00€ | 35,00€ | 35,00€ | 2 to 4 days open |
| India TNT Express | 89,00€ | 89,00€ | 89,00€ | 2 to 4 days open |
The customer is solely responsible for any customs charges relating to the order. Customs duties are not included in delivery charges. The sales prices indicated on our site include Portuguese VAT (rate 23%). For further information, please consult the Portuguese VAT website. European community.